Incidents | United We Care Incidents reported on status page for United We Care https://status.unitedwecare.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1476e7e69fcc320016c2f783daf7eab8.png Incidents | United We Care https://status.unitedwecare.com/ en Stella-Websocket is down https://status.unitedwecare.com/incident/741481 Sat, 11 Oct 2025 05:39:40 -0000 https://status.unitedwecare.com/incident/741481#6c46d55d85bd13cb6068adbbb5e42353c789729315b3ae5a2b48863684d838c9 Stella-Websocket recovered. Stella-Websocket is down https://status.unitedwecare.com/incident/741481 Sat, 11 Oct 2025 00:19:10 -0000 https://status.unitedwecare.com/incident/741481#0e7e840578643a0e682cfdfd2f2116eb6e50433462ad637ce8d13a65b3b8cc11 Stella-Websocket went down. Backend APIs is down https://status.unitedwecare.com/incident/714236 Thu, 28 Aug 2025 15:39:54 -0000 https://status.unitedwecare.com/incident/714236#f3941a8b0fbff5c58c9cf42ed6d85d83303110d7dd8bd2923bacd76f37756c41 Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/714236 Thu, 28 Aug 2025 15:36:05 -0000 https://status.unitedwecare.com/incident/714236#6e8ffda3bc44bc8ec7c542ddafe79d53739ba16bb27b71622dded40df6605ecd Backend APIs went down. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:41:15 -0000 https://status.unitedwecare.com/incident/702983#7e4a6dbdd9c6b90be5cf9fd1cb524de96ff6f67d2968de643a49411af456ca97 WebApp - IN recovered. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:40:29 -0000 https://status.unitedwecare.com/incident/702983#7a7e654e8f9fd922a060ff31f7d70ce37931f83af96e22765d79ba2e462f8d46 .COM recovered. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:39:25 -0000 https://status.unitedwecare.com/incident/702983#6fcf6356c2163196e40dc01bbeda84801bc6a843fda326dd28015bed5c3000cd WebApp - US recovered. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:36:58 -0000 https://status.unitedwecare.com/incident/702983#2caf67346f6e53b0c1c3e24e4838a45a2d7aa1d70d680d7b2db0c62d16dd8508 WebApp - IN went down. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:29:37 -0000 https://status.unitedwecare.com/incident/702983#c523df0c4a30621f4875c16505e3b4f8285ce635a4bf4163f294a0d2341ff051 WebApp - US went down. WebApp - IN, WebApp - US, and 1 other service are down https://status.unitedwecare.com/incident/702983 Fri, 08 Aug 2025 17:27:33 -0000 https://status.unitedwecare.com/incident/702983#c338443f07edc469813f9d90194ced244235575bf07d6c2806d9756a72ed6ad6 .COM went down. 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 13:30:04 -0000 https://status.unitedwecare.com/incident/622411#cf36407fef5ae2fdc74f0d905a266e50bb106c20eacb6d6a3b7bb35e7051a63d Maintenance completed 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 13:30:04 -0000 https://status.unitedwecare.com/incident/622411#cf36407fef5ae2fdc74f0d905a266e50bb106c20eacb6d6a3b7bb35e7051a63d Maintenance completed 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 13:30:04 -0000 https://status.unitedwecare.com/incident/622411#cf36407fef5ae2fdc74f0d905a266e50bb106c20eacb6d6a3b7bb35e7051a63d Maintenance completed 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 13:30:04 -0000 https://status.unitedwecare.com/incident/622411#cf36407fef5ae2fdc74f0d905a266e50bb106c20eacb6d6a3b7bb35e7051a63d Maintenance completed Backend APIs is down https://status.unitedwecare.com/incident/622407 Sat, 19 Jul 2025 12:01:12 -0000 https://status.unitedwecare.com/incident/622407#5849ebddca45ad7870cb424683f3e748c15c85bd418d5a1be5bc03131151d967 Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/622407 Sat, 19 Jul 2025 11:52:06 -0000 https://status.unitedwecare.com/incident/622407#286858f2454568422ced82c0d7ef2849fd6e4c481bcf3e5a696894b220d9f6fd Backend APIs went down. 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 11:30:04 -0000 https://status.unitedwecare.com/incident/622411#76d5e12cfef497ef2ac09a37444d84f157c700b7d191a6b64823d1d31f1c9f96 There’s a scheduled upgrade happening tonight from 9:30 pm to 11:30 pm AEST. During this 2-hour window, the app and dashboard might not work correctly or show some temporary issues. The website will remain unaffected. Thanks for your patience and understanding! 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 11:30:04 -0000 https://status.unitedwecare.com/incident/622411#76d5e12cfef497ef2ac09a37444d84f157c700b7d191a6b64823d1d31f1c9f96 There’s a scheduled upgrade happening tonight from 9:30 pm to 11:30 pm AEST. During this 2-hour window, the app and dashboard might not work correctly or show some temporary issues. The website will remain unaffected. Thanks for your patience and understanding! 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 11:30:04 -0000 https://status.unitedwecare.com/incident/622411#76d5e12cfef497ef2ac09a37444d84f157c700b7d191a6b64823d1d31f1c9f96 There’s a scheduled upgrade happening tonight from 9:30 pm to 11:30 pm AEST. During this 2-hour window, the app and dashboard might not work correctly or show some temporary issues. The website will remain unaffected. Thanks for your patience and understanding! 🚧 Planned Maintenance 🚧 https://status.unitedwecare.com/incident/622411 Sat, 19 Jul 2025 11:30:04 -0000 https://status.unitedwecare.com/incident/622411#76d5e12cfef497ef2ac09a37444d84f157c700b7d191a6b64823d1d31f1c9f96 There’s a scheduled upgrade happening tonight from 9:30 pm to 11:30 pm AEST. During this 2-hour window, the app and dashboard might not work correctly or show some temporary issues. The website will remain unaffected. Thanks for your patience and understanding! Backend APIs is down https://status.unitedwecare.com/incident/577051 Fri, 23 May 2025 15:37:04 -0000 https://status.unitedwecare.com/incident/577051#b2d4bad7832411af5fac48a892978b7d6a9b77ef7c7925a88a305317f1d48cec Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/577051 Fri, 23 May 2025 15:19:31 -0000 https://status.unitedwecare.com/incident/577051#31b12ad2c2f0189d54de7842b3d40867eccfd9783cc99781cc42aaa8bc74dd33 Backend APIs went down. Backend APIs is down https://status.unitedwecare.com/incident/536082 Fri, 28 Mar 2025 14:52:06 -0000 https://status.unitedwecare.com/incident/536082#e7d28200ecba5cdf96c9e9b347351b9e41c5d69ce17a1aa49ed2d05ddaae001a Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/536082 Fri, 28 Mar 2025 14:17:02 -0000 https://status.unitedwecare.com/incident/536082#7a7f972a31f02158f003f9dd9a1cd31a77044c316d6288cff1cad43cd7eb53b3 Backend APIs went down. 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Wed, 19 Mar 2025 07:30:00 -0000 https://status.unitedwecare.com/incident/529259#afd8a5c0fcdea234a41c333e3e522e72650ef72e920c9430c0b63aeecf145a78 Maintenance completed 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Wed, 19 Mar 2025 07:30:00 -0000 https://status.unitedwecare.com/incident/529259#afd8a5c0fcdea234a41c333e3e522e72650ef72e920c9430c0b63aeecf145a78 Maintenance completed 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Wed, 19 Mar 2025 07:30:00 -0000 https://status.unitedwecare.com/incident/529259#afd8a5c0fcdea234a41c333e3e522e72650ef72e920c9430c0b63aeecf145a78 Maintenance completed 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Wed, 19 Mar 2025 07:30:00 -0000 https://status.unitedwecare.com/incident/529259#afd8a5c0fcdea234a41c333e3e522e72650ef72e920c9430c0b63aeecf145a78 Maintenance completed Some services are down https://status.unitedwecare.com/incident/529246 Sun, 16 Mar 2025 21:01:00 -0000 https://status.unitedwecare.com/incident/529246#8ff7bfb1626f856ed2b1f6a5d085ca8a3a09962c61a620a2b0981eef5a9aa906 Backend APIs went down. 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Sun, 16 Mar 2025 10:30:00 -0000 https://status.unitedwecare.com/incident/529259#3066c91099d233e2a9a4b9886523570748acb029ea557037ead3d60884039b7f We are currently performing some necessary updates to improve our service. During this time, some features may be unavailable. We appreciate your patience and expect to be back shortly. Thank you for your understanding! 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Sun, 16 Mar 2025 10:30:00 -0000 https://status.unitedwecare.com/incident/529259#3066c91099d233e2a9a4b9886523570748acb029ea557037ead3d60884039b7f We are currently performing some necessary updates to improve our service. During this time, some features may be unavailable. We appreciate your patience and expect to be back shortly. Thank you for your understanding! 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Sun, 16 Mar 2025 10:30:00 -0000 https://status.unitedwecare.com/incident/529259#3066c91099d233e2a9a4b9886523570748acb029ea557037ead3d60884039b7f We are currently performing some necessary updates to improve our service. During this time, some features may be unavailable. We appreciate your patience and expect to be back shortly. Thank you for your understanding! 🚧 Temporary Maintenance 🚧 https://status.unitedwecare.com/incident/529259 Sun, 16 Mar 2025 10:30:00 -0000 https://status.unitedwecare.com/incident/529259#3066c91099d233e2a9a4b9886523570748acb029ea557037ead3d60884039b7f We are currently performing some necessary updates to improve our service. During this time, some features may be unavailable. We appreciate your patience and expect to be back shortly. Thank you for your understanding! uniedwecare.com is down https://status.unitedwecare.com/incident/526851 Wed, 12 Mar 2025 09:06:39 -0000 https://status.unitedwecare.com/incident/526851#f31601ae293b625ec54e752cdbab0477749e1c7e49b4facdc8612c21e8fbc0f4 uniedwecare.com recovered. uniedwecare.com is down https://status.unitedwecare.com/incident/526851 Wed, 12 Mar 2025 06:53:38 -0000 https://status.unitedwecare.com/incident/526851#395b107447e8674fd49682f50531251f7a7c3cd8b083e8b7cbdb0398667e8381 uniedwecare.com went down. Backend APIs is down https://status.unitedwecare.com/incident/501623 Sat, 25 Jan 2025 08:17:06 -0000 https://status.unitedwecare.com/incident/501623#d14b7baac87241d91ad462587038efdb66803c4988fddea2e9c2269ad00ad5ab Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/501623 Sat, 25 Jan 2025 08:09:36 -0000 https://status.unitedwecare.com/incident/501623#24cb1de01af3020dbe3f57bfd6dd281589d9b279393c2e6551187ae9613e7afe Backend APIs went down. Backend APIs is down https://status.unitedwecare.com/incident/490456 Sat, 04 Jan 2025 00:40:29 -0000 https://status.unitedwecare.com/incident/490456#772ca1351d21c06e3fb937f0a7a001e244430c2414f9f3007f1e26d93bf86d2d Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/490456 Sat, 04 Jan 2025 00:37:54 -0000 https://status.unitedwecare.com/incident/490456#ac34758b49858d1a6f36e579b19d9c4240b647c680eee198e6b4a7e09a214feb Backend APIs went down. Backend APIs is down https://status.unitedwecare.com/incident/462117 Fri, 15 Nov 2024 14:48:42 -0000 https://status.unitedwecare.com/incident/462117#889b7d92bae4b8670eb98db2a645e583f7b0107684bde38bbf80218ee46a926e Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/462117 Fri, 15 Nov 2024 14:35:57 -0000 https://status.unitedwecare.com/incident/462117#ee054be01a0840a9587509b6973df9087c7553454ff666991eb59fb44b6d863d Backend APIs went down. Stella-Websocket is down https://status.unitedwecare.com/incident/429421 Mon, 16 Sep 2024 06:07:25 -0000 https://status.unitedwecare.com/incident/429421#6a2c8ef36dddfbbe135dfe204930fbd81335dae23edd1b48dd105e876f767449 Stella-Websocket recovered. Stella-Websocket is down https://status.unitedwecare.com/incident/429421 Sun, 15 Sep 2024 08:27:08 -0000 https://status.unitedwecare.com/incident/429421#22b635e0c8d9ca3a18ab2f22b796b43f52aa2d586a0fa2cdd27ff1cf7d5a5bd6 Stella-Websocket went down. uniedwecare.com is down https://status.unitedwecare.com/incident/401876 Mon, 22 Jul 2024 14:24:30 -0000 https://status.unitedwecare.com/incident/401876#5d76c6ab9feda46d19802dd5947f0bee1795946c4137b72ab65aa76f19cc9cfb uniedwecare.com recovered. uniedwecare.com is down https://status.unitedwecare.com/incident/401876 Mon, 22 Jul 2024 14:23:59 -0000 https://status.unitedwecare.com/incident/401876#f1c2011130dfc145953361791352217458fad90ebd06cfb690bfaefbe7fedb77 uniedwecare.com went down. Stella-Websocket is down https://status.unitedwecare.com/incident/391012 Sat, 29 Jun 2024 06:32:45 -0000 https://status.unitedwecare.com/incident/391012#424d1297db97d255b6c9c5544fc022980c9d5a8de59d8762000c4aeeeb7dd480 Stella-Websocket recovered. Stella-Websocket is down https://status.unitedwecare.com/incident/391012 Sat, 29 Jun 2024 05:29:49 -0000 https://status.unitedwecare.com/incident/391012#730b96e97b022a15bff68245a36966b486eb0d0c9b984f40a2653c9b04015713 Stella-Websocket went down. Stella-Websocket is down https://status.unitedwecare.com/incident/385118 Mon, 17 Jun 2024 09:57:05 -0000 https://status.unitedwecare.com/incident/385118#177d63111f2f687c0ed9f28ce80ee575d1b35c76ba7dc50ef0620262dd3fd34f Stella-Websocket recovered. Security Update https://status.unitedwecare.com/incident/385182 Mon, 17 Jun 2024 06:30:00 -0000 https://status.unitedwecare.com/incident/385182#f4a6c92bbff14bce2268e02c40baabbe614048088dfb3ebbb78e9b348f4e55d2 Maintenance completed Security Update https://status.unitedwecare.com/incident/385182 Sun, 16 Jun 2024 18:30:00 -0000 https://status.unitedwecare.com/incident/385182#d31af3293eef9ea6dd2669e5c910530bf08a1e09f171f8582c5d923e30957624 Our webapp is currently undergoing an SSL update to enhance security. We apologize for any inconvenience and appreciate your patience. Please check back shortly. Stella-Websocket is down https://status.unitedwecare.com/incident/385118 Sun, 16 Jun 2024 16:01:46 -0000 https://status.unitedwecare.com/incident/385118#2ebb0d6fb9b26b86f59e6b3a3c3bbc9095660d953cbeff920da6604d5d15b11b Stella-Websocket went down. Caching update maintenance https://status.unitedwecare.com/incident/369068 Tue, 14 May 2024 08:15:00 -0000 https://status.unitedwecare.com/incident/369068#1431e0f6dbc020b95b93d370f34371a8189ee7dcb222bd2c37be18a647848cba Maintenance completed Caching update maintenance https://status.unitedwecare.com/incident/369068 Tue, 14 May 2024 07:45:00 -0000 https://status.unitedwecare.com/incident/369068#660145370ab39e75c0970c81b2f9dd1632cf4d8ba3e151e0feeb086299e7c487 The website is not available for 30 mins. We are already working on some caching updates. Backend APIs is down https://status.unitedwecare.com/incident/363674 Thu, 02 May 2024 06:15:55 -0000 https://status.unitedwecare.com/incident/363674#ca6fe55f70b0d98c9856958757f74c1c6e3c43a8aba906507b237de07890c84c Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/363674 Thu, 02 May 2024 06:13:25 -0000 https://status.unitedwecare.com/incident/363674#d988d23884123f872adef83ade3afc451418238a36fc527052f764c34252ee7f Backend APIs went down. Backend APIs is down https://status.unitedwecare.com/incident/354085 Thu, 11 Apr 2024 13:45:25 -0000 https://status.unitedwecare.com/incident/354085#2b6a807ce9785ef805da20a93de801ac399a98325bc27d612340ae03998d8ef9 Backend APIs recovered. Backend APIs is down https://status.unitedwecare.com/incident/354085 Thu, 11 Apr 2024 13:43:17 -0000 https://status.unitedwecare.com/incident/354085#1e5a843bd895e9a533c59ec094f447cbdfebfe707068985c5400ab13d567b992 Backend APIs went down. uniedwecare.com is down https://status.unitedwecare.com/incident/337971 Fri, 08 Mar 2024 07:38:23 -0000 https://status.unitedwecare.com/incident/337971#bd29fdaae985edf3f5ba1711295133a565d9fd3ca1447507c2a26299df55d1d5 uniedwecare.com recovered. uniedwecare.com is down https://status.unitedwecare.com/incident/337971 Fri, 08 Mar 2024 07:33:18 -0000 https://status.unitedwecare.com/incident/337971#f4e987cb16d4937aa209096ab54d05d3737574194f2766abd356c766ccd6f9c5 uniedwecare.com went down. uniedwecare.com is down https://status.unitedwecare.com/incident/336617 Tue, 05 Mar 2024 16:58:45 -0000 https://status.unitedwecare.com/incident/336617#188dafa958059707fd7b5522776f33d76d2f125261f0c021c89bb87d728dfd4c uniedwecare.com recovered. uniedwecare.com is down https://status.unitedwecare.com/incident/336617 Tue, 05 Mar 2024 16:54:53 -0000 https://status.unitedwecare.com/incident/336617#37ce08876333c72e894adc9e9cf391290a3894419239fb5e70051865ce82707d uniedwecare.com went down. uniedwecare.com is down https://status.unitedwecare.com/incident/336617 Tue, 05 Mar 2024 16:19:29 -0000 https://status.unitedwecare.com/incident/336617#8a2e361a133f842ab5daca4db72cff9303ba1cb72769582429f8784b668c779d uniedwecare.com recovered. uniedwecare.com is down https://status.unitedwecare.com/incident/336617 Tue, 05 Mar 2024 16:15:57 -0000 https://status.unitedwecare.com/incident/336617#f2825837779facb5e449e33b9094add52943d3ee0e669ee7ac644feb92ca3a7a uniedwecare.com went down.